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Frequent Asked Questions
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Why is your product so special? |
Romanicos Chocolate Truffles are made with very high quality chocolate products from Europe and South America. What makes Romanicos Chocolate Truffles special is the lack of wax and preservatives in its ingredients . Because of this, our truffles are more delicate and more sensitive to warmer environment. Romanicos Chocolate Truffles are what a true and authentic French chocolate truffle should be: bite-sized, very smooth and absolutely wax-free. |
Is your product fresh? |
Yes, at Romanicos Chocolate Truffles, we guarantee the freshness of our product. |
I'm a very allergic person, is Romanicos Chocolate Truffles right for me? |
Romanicos Handmade Truffles are made in a facility that processes milk; hazelnut; coconut & almond. Therefore, our truffles may contain traces of the above ingredients. |
How long in advance do I need to place an order for Party Favors? |
If your order is less than 50 boxes you can place it as short as 10 days in advance. For order of 50 boxes or more we need at least 3 weeks in advance |
When do you charge my credit card? |
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Which type of shipping service do you use? |
Romanicos Chocolate Truffles uses the services of FEDEX. Our Regular Delivery, from November to March, takes 2 business days from the time order is shipped. During the warmer months, and/or, from April to October, our Express Delivery takes 1 business day from the time order is shipped. Certain areas such as the southern states, Florida, etc., may require Express Delivery all-year long. |
Are Other Charges involved? |
Yes, an additional $10 delivery charge(s) will apply if any part of the address is incorrect, missing or sent back to Romanicos Chocolate Truffles. Please make sure that the Ship To Address is accurate. Delivery to Alaska also requires an additional $10 Charge. |
Is my information secure with you? |
Yes, at Romanicos Chocolate, we do not sell/share any of the information you provide to our company. Your personal information is used solely for processing your Romanicos Chocolate Truffles order(s). Your personal information is protected by SSL software. All information are encrypted during transmission to Romanicos Chocolate Truffles. |